Administration Team

Practice Managers

Krishna Solanki and Zainab Patel – The management team are employed by the Practice and are responsible for the general day to day running of the Surgery. This includes; patient services, practice and staff development, financial management, human resources, premises management and information technology.

Operations Manager

Rupal Giga – The Operations Manager assists the Practice Managers in the smooth running of the practice. Managing day to day activity, supporting the running of key procedures and deputising in the Practice Managers absence as required.

Administration

Administration Team Leader

Rachel Mansfield – The Administration Team Leader is the line manager for the secretarial team and helps to oversee NHS contract claims and target achievement.

IT Lead and Senior Administrator

Katie Sansom

Medical Secretaries

Hilary Bracey, Aakila Khalifa, Desna McIntosh and Barbara Williams – The Secretarial team provide us with Hospital Liaison, Medical Report Administration and Solicitor Requests for information. If you have a concern about a Hospital Appointment and do not have the hospital contact details to deal with it yourself, the secretaries are the team who can help you.

Quality and Governance

Manisha Patel

Reception Team

Nisha Chudasama – Senior Medical Receptionist

Fawzia Alli, Balbir Gill, Mike Williams and Veronica Williams – Medical Receptionist

Arti Gohil, Nafisa Sheikh, Rifat Mohamad, Ashti Bi Salim and Dominique Jones – Practice Administrators

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.