Welcome to Victoria Park Health Centre

We have changed the availability to our Online Consultations

Our online consultation service eConsult has contributed to an increasing demand over recent months. Therefore for the surgery to maintain safe working practices, Victoria Park Health Centre is returning to a more traditional service. eConsult is still available, however its availability will be reduced to our practice opening hours.

Providing a health service to students of the University of Leicester and local residents

Victoria Park Health Centre has provided primary medical care to the students of the University of Leicester for many years. Originally as Medical Officers but becoming independent from the University in 1983. The practice is fully conversant with the spectrum of health care needs within this academic community and the surrounding city population.

Our Mission Statement

Your partners in Health.
To provide compassionate, accessible, high quality healthcare to patients.

For your information

  • We are still open and here for you. We are continuing to provide services as we have been doing throughout the COVID-19 pandemic. We are prioritising delivering of care and services based on clinical needs.
  • Due to coronavirus, how you contact us will be different at the moment. This is to limit face to-face contact whenever possible and help stop the spread of coronavirus. When you phone or go online, you will be asked to provide some information about your healthcare need. This will help the practice healthcare team assess the most appropriate way to provide your care, which may include a face-to-face consultation and ensure it is provided by the most appropriate person. 
  • Face-to-face appointments are available to all patients where there is a clinical need. 
  • Online consultation requests for non-urgent help can be made at any time. They will be responded to as soon as possible, usually within two working days. 
  • Alternatively, visit the local pharmacy for clinical advice on minor health concerns
  • Attending a face-to-face appointment –  If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery. If you have a disability or condition which means you cannot wear a face covering or cannot communicate with someone who is wearing a face mask, or require other adjustments before your appointment, please let the surgery know ahead of your arrival.

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening

Airmid App

Airmid is the new patient facing app to support all of your healthcare needs. Patients can take control of their own healthcare and engage with their own care team. From appointment booking to video consultations and wearable integrations, Airmid is the answer to Digital First healthcare for all.

airmid app on iPhone

Alert

Coronavirus Update

As per Practice Policy, we request all patients to wear a face mask / face covering whilst attending the surgery. This is to help prevent the spread of Coronavirus and keep everyone safe. Thank you.

Visit NHS.uk for the latest guidance on coronavirus COVID-19, including symptom checker, self-care and social distancing.

Refer to NHS 111 Online to check if you have coronavirus symptoms. If you have severe COVID-19 symptoms and need further advice call NHS 111 — not the surgery.

At this time please do not go to the surgery, unless you are advised to do so by a member of the Practice team.

Isolation Notes are available online from NHS 111, if you are self-isolating and need a note for your employer.  Help, guidance available from our COVID-19 support page.